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Why Sympathy Brands

Helping families through one of life’s most challenging moments requires a strong support network.

Integrate and connect with the community and local businesses through leading technology and our highly curated network of strategic partners.

The Sympathy Brands suite of services includes a sophisticated platform that connects funeral homes and cemeteries with our family of consumer brands: shiva.com, eCondolence.com, Cemetery.com and our extended network of audience specific sites.

Sympathy Brands understands end-of-life matters™.

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The Benefits of Working with Sympathy Brands

Sympathy Brands understands the nuanced and difficult nature of the work funeral homes and cemeteries do each day. Helping families during deathcare requires a personalized and hands-on approach that technology enables and compliments, but cannot replace.

Connectivity

  • User-friendly solutions through a single point of entry
  • Centralized connection point for your funeral home with families and their extended network
  • Family of brands provides continuous support to broader network

Enhanced Products & Services

  • Family-first approach
  • Designed specifically for funeral home & cemetery use
  • Customized to fit your business

Education

  • One-on-one training & ongoing support
  • Extensive resource libraries
  • Guidance and best practices for preneed and at-need families

The Sympathy Brands' digital care ecosystem unifies the industry with the consumer journey through our leading [family of brands], including eCondolence.com, Cemetery.com, and shiva.com, to create an efficient, simplified day-to-day while enriching the support each family receives.

Sympathy Brands creates seamless, meaningful connections.

With a full suite of products and services created specifically for the funeral and burial industries, Sympathy Brands streamlines data entry to save time, offers client communication tools designed to increase connectivity, and provides marketing automation, sales support and managed services to expand reach and help the industry align with family requests.

Funeral Home Solutions

Help you provide even better compassionate care at-need or for families seeking funeral pre-planning services.

  • Full suite of deathcare industry software solutions
  • Centralized connection point for your funeral home with families and their extended network
  • Virtual seminar series to explain the benefits of pre-planning
  • Automated aftercare for continued guidance

Cemetery Solutions

More than a final resting place, help cemeteries connect across generations to honor and commemorate.

  • Cemetery software solutions to deliver leadiing care
  • Virtual plot selection for ensuring families find a location that meets their needs through
  • Maintaining the burial site with the utmost respect
  • Ensuring communication throughout the monument process

SBConnect(™)

Designed specifically for the funeral and cemetery industries, the Sympathy Brands’ platform Connect(™) provides users with a holistic solution to assist families and their supporters navigate difficult decisions.

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Viewneral(R) Virtual Service

Help people connect in new ways with Viewneral. Provide families additional support by offering them an opportunity to virtually eulogize and memorialize the deceased with a Scheduled

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Aftercare & Precare

Delivered continued guidance and comfort to your families with meaningful touchpoints. Our Aftercare and Precare programs provide personalized, automated and sequenced emails that allow you to check-in, offer guidance.

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