Effectively Interact with New Families

Manage with Impact

Help families who engage online make funeral arrangements by providing appropriate
resources and follow-up.




Streamline the Sales Process

The Arrangement Center is your centralized sales tool for families seeking more information. This client relationship center helps your team respond, manage, and track each family appropriately. Based on the request, add them to your email list, invite them to an upcoming seminar, or have a pre-need counselor reach out directly. The Arrangement Center helps you track them through SBConnect™ until you receive the pre-sales contract.

Help Relationships Flourish

Our Arrangement Center provides families a simple and streamlined way to research and make funeral arrangements with you through the Sympathy Brands’ consumer sites. Found on your profile page, the Arrangement Center helps you reach new families, easily interact with an engaged audience, and manage the relationship.

Arrangement Center Features Include:

  • Available on Consumer Sites and Your Website
  • Collect Statistical Information
  • Connects Directly to Enhanced Profiles
  • Flag Based on Inquiry Type
  • Reach Pre-Need and At-Need Families
  • Holds Leads Until Routed

Sympathy Brands and eCondolence.com have opened my eyes to how easy and useful technology can be. Sympathy Brands makes me want to use their solutions to help families.


Stephanie H.
Funeral Director
Vista Funeral Home
Miami Lakes, FL
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