FOR IMMEDIATE RELEASE
MIAMI, FL – April 7, 2025 – Sympathy Brands is reshaping the future of funeral home operations with its all-in-one case management and family care platform, purpose-built to meet the needs of independently owned funeral homes, regional groups, and consolidators. Created by funeral professionals for funeral professionals, the Sympathy Brands platform is designed to reduce administrative workload, streamline operational workflows, and improve family engagement—while offering a more cost-effective alternative to traditional legacy systems.
With a deep understanding of the challenges facing today’s funeral service providers, Sympathy Brands delivers a powerful, intuitive suite of tools that simplify day-to-day responsibilities. From contract and form generation to secure digital signatures, live streaming of services, and service folder design, the platform enables funeral directors to manage every critical task in one centralized location. Innovative features such as fingerprint storage for memorial keepsakes and integrated virtual meeting functionality further modernize the arrangement process, providing both flexibility and efficiency.
"Funeral directors deserve technology that supports their mission, not software that adds complexity," said Michael Schimmel, CEO at Sympathy Brands. "We developed this platform to empower funeral homes to better serve families while improving their business operations."
Beyond core functionality, Sympathy Brands offers powerful integration capabilities, ensuring the platform seamlessly fits into existing workflows. Its compatibility with other industry software means funeral homes can adopt the platform without disruption, accelerating return on investment and driving immediate value.
Sympathy Brands also helps funeral homes build stronger connections with their communities. Through featured digital listings on Cemetery.com, eCondolence.com, and shiva.com—three of the most recognized platforms in the space—funeral homes can expand their visibility and connect with more families seeking trusted services.
Service remains a cornerstone of Sympathy Brands’ offering. Each client receives white-glove onboarding, hands-on training, and ongoing support from a dedicated team of funeral professionals who understand the unique dynamics of the industry. This commitment ensures that every funeral home can fully leverage the platform’s capabilities from day one.
With its blend of innovation, usability, and affordability, Sympathy Brands is not just a software provider—it’s a trusted partner in modern funeral care. The platform empowers funeral directors to focus on what matters most: supporting families with compassion, professionalism, and excellence.
About Sympathy Brands Company
Sympathy Brands is the parent company for shiva.com, JewishFuneralGroup.com, eCondolence.com, SympathyBrands.com, Cemetery.com and others. The company mission is to support families and industry experts through all stages of end-of-life matters™ with its trusted marketplace, leading technology and highly curated network of strategic partners. To learn more, please visit SympathyBrands.com.
Media Contact:
Sympathy Brands
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